Engineering & Customer Support
SKES is developing an integrated engineering and customer-support function to connect customer requirements with controlled shop execution, accurate configuration data and complete maintenance records.
Work scope & Contract Review
Planned support includes review of customer requirements, engine records, configuration, maintenance status and requested work before the work scope is formally accepted.
Maintenance Data & Configuration Control
Maintenance activities will be planned and performed using applicable current approved data, with controlled technical instructions, configuration verification and documented engineering decisions.
AD, SB & Life-Limited-Part Support
Planned processes include technical assessment and recording of applicable airworthiness directives, service bulletins and life-limited-part status in coordination with the customer and within defined contractual responsibilities.
Records & Customer Coordination
Customers will receive structured communication throughout induction, work scope development, maintenance progress, findings, changes, testing and final records delivery.
Responsibility Boundaries
SKES support will not replace the operator’s, owner’s or continuing-airworthiness organization’s regulatory responsibilities. Responsibilities will be defined through approved procedures and contractual arrangements.